Can I pay with credit card?

Modified on Fri, 6 Dec at 1:49 PM

Yes! We accept Visa, MasterCard, Discover, and American Express. There is a 3% processing fee. 


Credit card payments can be processed via the -  


1. MY ENGIE PORTAL


You do not need a My ENGIE Portal account to make a payment, but we'd love to create one for you! 



If you don’t have a customer portal account yet and would like to create one, you can chat with an agent or submit a ticket via our ENGIE Resources Support Portal with the email address you'd like to use for your login, along with your billing account number, and list of meters, and we'll assist you with the registration process. 



2. Automated Telephone System


Call 866-693-6443 and follow the prompts to make a payment. You will need your 6 digit billing account number (without the zeros) and your billing address zip code.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article