Please log in to the My ENGIE Portal to enroll or un-enroll in Auto-Pay. Use the left hand navigation to go to the "Account List" page. Click on the 3 dots to the far right and select "Enroll in AutoPay". If you are already enrolled in AutoPay you can use the same steps to un-enroll as well. For detailed instructions, refer to Pages 41 of the user portal guide.
If you don’t have a customer portal account yet and would like to create one, you can chat with an agent or submit a ticket via our ENGIE Resources Support Portal with the email address you'd like to use for your login, along with your billing account number, and list of meters, and we'll assist you with the registration process.
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